78db Terms and Conditions
Please read these terms and conditions carefully before using the 78db platform — they provide complete information about your rights and responsibilities.
1 Introduction and Applicability
These terms and conditions ("Terms") apply to the 78db platform and all of its associated services. By accessing the 78db website, registering, or using any service, you are considered to have given your full agreement to these Terms.
78db operates a safe and reliable online casino and sports betting platform for users in Bangladesh. As a prerequisite to using the platform, users must read and understand these Terms in full.
78db reserves the right to change, add to, or amend these Terms at any time. Updated Terms will take effect as soon as they are published on the website. It is the responsibility of users to visit this page regularly and stay informed of the latest Terms.
2 Eligibility and Account Registration
2.1 Age Requirement
Only users aged 21 or above are permitted to use 78db's services. Users must confirm their age at the time of registration, and 78db may request relevant documents for age verification at any time. Providing a false age will result in immediate account termination.
2.2 Account Registration
Each individual may create only one account. If the same person creates multiple accounts, all accounts will be closed and balances may be forfeited. All information provided at the time of registration must be accurate, complete, and up to date.
2.3 Account Security
It is your responsibility to keep your account login details (username and password) completely confidential. Sharing login details with third parties is strictly prohibited. Any unauthorized use of your account must be reported to the 78db support team immediately.
- Provide accurate personal information at the time of registration
- Use a strong password
- Do not share your credentials with anyone else
- If you notice any suspicious activity, contact support immediately
3 Deposit and Withdrawal Policy
3.1 Deposit Rules
The minimum deposit amount on 78db is ৳100. Deposit methods include bKash, Nagad, Rocket, and bank transfer. Make sure to provide accurate details when depositing — incorrect information may delay the transaction.
3.2 Withdrawal Rules
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 1 hour. Account verification (KYC) must be completed before withdrawals can be made.
3.3 Deposit and Withdrawal Methods
- bKash: Instant deposits and withdrawals
- Nagad: Instant deposits and withdrawals
- Rocket: Instant deposits and withdrawals
- Bank Transfer: Direct transfer to a bank account
3.4 Transaction Restrictions
78db reserves the right to suspend or cancel any transaction if fraud, money laundering, or any other illegal activity is suspected. Additional verification may be required for suspicious transactions.
4 Bonuses and Promotional Offers
4.1 Welcome Bonus
New members will receive a 150% bonus on their first deposit, up to a maximum of ৳20,000. A 15x wagering requirement must be completed to activate this bonus. The bonus is valid for a set period from the date it is issued.
4.2 General Bonus Terms
- Each bonus offer has its own terms and conditions, which will be published alongside the offer
- Bonus funds cannot be withdrawn directly; withdrawal is only possible after the wagering requirement has been completed
- A user may not claim the same bonus more than once
- 78db reserves the right to cancel a bonus if abuse is suspected
- If a user engages in fraudulent activity, both the bonus and the entire account balance may be forfeited
4.3 Wagering Rules
Only bets placed on specified games will count toward fulfilling the wagering requirement. Not all games may contribute equally to the wagering requirement. The information provided with each bonus will state which games count and at what percentage.
5 Fair Play and Responsible Gambling
5.1 Fair Play Policy
78db is committed to ensuring a fair and transparent gaming environment. All of our games operate using verified Random Number Generator (RNG) technology, which ensures fair outcomes.
5.2 Responsible Gambling
78db takes responsible gambling very seriously. We believe that gambling should be for entertainment purposes only. The following tools are available to users:
- Option to set deposit limits
- Option to voluntarily pause your account or self-exclude
- Option to set session time limits
- Referral to specialist support
For more details on responsible gambling, visit our Responsible Gaming page.
5.3 Prohibited Activities
The following activities are strictly prohibited and may result in immediate account termination:
- Operating games through software or automation tools
- Attempting to influence game outcomes
- Colluding with other players to obtain bonuses
- Chargebacks or payment fraud
- Attempting to exploit technical vulnerabilities against the platform
6 Privacy and Data Protection
78db places the highest priority on protecting your personal information. We use SSL encryption technology to keep all data secure. For a detailed description of how your information is collected, used, and stored, please read our Privacy Policy.
78db does not sell your personal information to third parties. However, necessary information may be shared with trusted partners who assist in complying with legal obligations or delivering platform services.
6.1 KYC Verification
To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) policies, 78db may request the following documents:
- Government-issued ID (National ID card, passport, or driving licence)
- Proof of address (utility bill or bank statement)
- Proof of payment method
Withdrawal facilities may be limited until KYC verification is complete.
7 Copyright and Intellectual Property
All content, designs, logos, trademarks, software, and other elements on the 78db platform are the intellectual property of 78db or its licensors. Copying, distributing, modifying, or commercially using this content without explicit written permission is strictly prohibited.
Content from third-party game providers (such as PG Soft, Pragmatic Play, JILI, and Spribe) is protected under their respective intellectual property laws.
8 Account Suspension and Closure
8.1 Account Closure by the User
You may request to close your account at any time by contacting our customer service team. It is recommended that all pending withdrawals be completed before closing your account.
8.2 Account Suspension or Closure by 78db
78db reserves the right to suspend or terminate an account without prior notice in the following circumstances:
- Violation of these Terms
- Suspected fraud or fraudulent activity
- Registration using false information
- Operating multiple accounts
- Direction from legal authorities
In the event of account termination, any legitimate balance will be returned in accordance with the relevant policy. However, in cases of fraud, the entire balance may be forfeited.
9 Limitation of Liability
The 78db platform is provided on an "as is" basis. We make every effort to ensure the platform operates without errors and without interruption, but 78db is not responsible for temporary disruptions caused by technical issues or third-party providers.
If a game outcome is affected by a technical error or system failure, 78db reserves the right to void that round and return the wager amount.
10 Dispute Resolution
In the event of any dispute or complaint, please contact our customer service team first. We aim to resolve all valid complaints quickly and fairly.
10.1 Complaints Process
- 24/7 support is available via live chat
- Send a detailed complaint by email: [email protected]
- A response will be provided within the standard time after the complaint is received
- Complex matters may be escalated to a higher authority for review
10.2 Final Decision
In all gaming disputes, the decision of 78db management will be considered final. However, we always aim to resolve all matters through a fair and transparent process.
11 VIP Program
The 78db VIP Program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback benefits are available at each tier.
- Bronze — up to 0.2% weekly cashback
- Silver — up to 0.3% weekly cashback
- Gold — up to 0.5% weekly cashback
- Platinum — up to 0.6% weekly cashback
- Diamond — up to 0.8% weekly cashback
VIP tier upgrades depend on the player's activity and contribution to the platform. 78db reserves the right to change the terms of the VIP Program at any time.
12 Contact and Support
If you have any questions or need clarification about these Terms, please contact our support team:
- Live Chat: Available 24/7 in Bengali
- Email: [email protected]